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Why is my bill higher than expected?

If your Instant Ink bill was not what you expected, there are a few program features to remember.

Your monthly bill is based on the pages you print, not the shipments you receive.
If you cancelled, you are charged at the end of the billing cycle.
You might have been charged for additional pages if you printed more than your plan amount and any rollover pages.

You can view charges and download your invoice for any billing period.

Instant Ink for Home / Home Office:
1. Sign into your Instant Ink account.
2. Click HP Instant Ink, then Print and Payment History, then expand the Print and Payment History section.
3. Select the desired year, and then click Download for a specific billing cycle, or Download All Invoices.
Instant Ink for Business with LaserJet 3000/4000 printers:
1. Sign into your Instant Ink for Business account.
2. Click HP Instant Ink, then Print and Payment History, then expand the Print and Payment History section.
3. Select the desired year, and then click Download for a specific billing cycle, or Download All Invoices.
HP All-In Plan for Print
1. Go to the HP Smart website, click Sign In, and enter your account credentials.
2. Click Account in the left menu, then HP All-in plan statements.

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