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HP SoftPaq Installer Vulnerability

A potential security vulnerability has been identified with a version of the HP Softpaq installer that can lead to arbitrary code execution.

Severity

High

HP Reference

HPSBGN03632 Rev. 1

Release date

January 20, 2020

Last updated

January 20, 2020

Category

PC

Potential Security Impact

Execution of Arbitrary Code, Escalation of Privilege.

Relevant Common Vulnerabilities and Exposures (CVE) List

Reported by: Pierre-Alexandre Braeken; Eran Shimony

Source: HP, HP Product Security Response Team (PSRT)

List of CVE IDs

CVE ID

Base Score

Base Vector

CVE-2019-16283

7.8

CVSS:3.0/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Learn more about CVSS 3.0 base metrics, which range from 0 to 10.

PSR-2018-0253, PSR-2019-0124

Background

For a PGP signed version of this security bulletin please write to: hp-security-alert@hp.com

References

CVE-2019-16283, PSR-2018-0253, PSR-2019-0124.

Resolution

HP is repackaging affected SoftPaqs (SP#####.exe) with a new installer (HP Software Wrapper).

  • Software or drivers installed by the affected SoftPaqs do not need to be reinstalled – the problem is with the installer itself, not the installed software.

  • HP recommends that customers delete affected SoftPaq executables (SP#####.exe) so that vulnerable installers cannot be exploited.

  • Customers that maintain a local SoftPaq repository should replace affected SoftPaqs with updated versions.

To identify the SoftPaq installer version:

  1. Open the folder where SoftPaq files are stored or downloaded.

  2. Right-click the SoftPaq executable file (SP#####.exe).

  3. Select Properties.

  4. Click the Details tab.

SoftPaqs with the affected installer can be identified by the following file attributes:

  • Original filename: stub32i.exe

  • File Version: 4.0.100.1189

  • Icon:

SoftPaqs with the new installer can be identified by the following file attributes:

  • Original filename: hpsoftpaqwrapper.exe

  • File Version: 0.2.39.21874 or later

  • Icon:

Revision history

This document has been revised according to the information below.

List of versions

Version

Description

Date

1

Initial Release

January 20, 2020

Additional information

Follow these links for additional information.

Third-party security patches

Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.

Support

For issues about implementing the recommendations of this Security Bulletin, visit http://www.hp.com/go/contacthp to learn about your HP support options.

Report

To report a potential security vulnerability with any HP supported product, send email to: hp-security-alert@hp.com.

Security bulletin archive

To view released Security Bulletins, visit https://support.hp.com/security-bulletins.

It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.

Download HP’s security-alert PGP key

Legal information

System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.

HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Security Bulletin. HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action. HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Security Bulletin. To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement.

© Copyright 2020 HP Development Company, L.P.

HP Inc. (HP) shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP nor its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. "HP Inc.," "HP" and the names of HP products referenced herein are trademarks of HP Inc. or its affiliates in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.



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