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HP PageWide Printers, HP OfficeJet Pro Printers, Arbitrary Code Execution

A potential security vulnerability has been identified with certain HP printers. This vulnerability could potentially be exploited to execute arbitrary code.

Severity

Critical

HP Reference

HPSBPI03555 rev.2

Release date

17-Mar-2017

Last updated

30-Jun-2017

Category

Print

Potential Security Impact

Certain HP PageWide Pro printers and certain HP OfficeJet Pro printers, possible execution of arbitrary code

Relevant Common Vulnerabilities and Exposures (CVE) List

List of CVE IDs

CVE ID

Base Vector

Base Score

CVE-2017-2741

CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

9.8

Learn more about CVSS 3.0 base metrics, which range from 0 to 10.

Background

For a PGP signed version of this Security Bulletin please write to: hp-security-alert@hp.com.

References

CVE-2017-2741, PSR-2017-0026

Resolution

Update your printer firmware.

HP has provided firmware updates for impacted printers. To obtain the updated firmware, go to HP Software and Driver Downloads for your product and find the firmware update from the list of available software.

Affected products

Identify the affected products.

HP OfficeJet Pro, HP PageWide

Product Name

Model

Firmware update version

HP PageWide Managed MFP P57750dw

J9V82A, J9V82B, J9V82C, J9V82D

Version 1708D or later

HP PageWide Managed P55250dw

J6U55A, J6U55B, J6U55C, J6U55D

Version 1708D or later

HP PageWide Pro MFP 577z

K9Z76A, K9Z76D

Version 1708D or later

HP PageWide Pro 552dw

D3Q17A, D3Q17C, D3Q17D

Version 1708D or later

HP PageWide Pro MFP 577dw

D3Q21A, D3Q21C, D3Q21D

Version 1708D or later

HP PageWide Pro MFP 477dw

D3Q20A, D3Q20B, D3Q20C, D3Q20D

Version 1708D or later

HP PageWide Pro 452dw

D3Q16A, D3Q16B, D3Q16C, D3Q16D

Version 1708D or later

HP PageWide Pro MFP 477dn

D3Q19A, D3Q19D

Version 1708D or later

HP PageWide Pro 452dn

D3Q15A, D3Q15B, D3Q15D

Version 1708D or later

HP PageWide MFP 377dw 

J9V80A, J9V80B

Version 1708D or later

HP PageWide 352dw

J6U57B

Version 1708D or later

HP OfficeJet Pro 8730 All-in-One Printer

D9L20A

Version 1708D or later

HP OfficeJet Pro 8740 All-in-One Printer

D9L21A

Version 1708D or later

HP OfficeJet Pro 8210 Printer

D9L63A, D9L64A

Version 1708D or later

HP OfficeJet Pro 8216 Printer

T0G70A

Version 1708D or later

HP OfficeJet Pro 8218 Printer

J3P68A

Version 1708D or later

Revision history

This document has been revised according to the information below.

List of versions

Version

Description

Date

2

Fixed broken link and shortened firmware install process.

30-Jun-2017

1

Initial Release

17-Mar-2017

Additional information

Follow these links for additional information.

Third-party security patches

Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.

Support

For issues about implementing the recommendations of this Security Bulletin, visit http://www.hp.com/go/contacthp to learn about your HP support options.

Report

To report a potential security vulnerability with any HP supported product, send email to: hp-security-alert@hp.com.

Security bulletin archive

To view released Security Bulletins, visit https://support.hp.com/security-bulletins.

It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.

Download HP’s security-alert PGP key

Legal information

System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.

HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Security Bulletin. HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action. HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Security Bulletin. To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement.

© Copyright 2024 HP Development Company, L.P.

HP Inc. (HP) shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP nor its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. "HP Inc.," "HP" and the names of HP products referenced herein are trademarks of HP Inc. or its affiliates in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.



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