HP Roam for Business - Usage Tips

Sometimes, email attachments might print as a thumbnail view when printed from the email app.

If you see this, HP recommends downloading the attachment and opening it from its associated app or the program that supports that file type. (For example, a .doc or docx file extension opens in Microsoft Word, a .pdf file extension opens in Adobe Reader or Adobe Acrobat, and an .xls file extension opens in Microsoft Excel.) Then select Print from this App to send it to your HP Roam queue.

You can quickly delete unwanted print jobs from the HP Roam queue.

1. On your mobile device, select the HP Roam app.
2. On the My HP Roam Queue list, touch the file to delete, and then swipe or slide it to the left to the trash can icon .

   note:

   The print job will no longer be in the queue when deleted.

   Figure : Delete a print job from HP Roam Queue

   

Did you know you can print from within the HP Roam app? Tap the plus icon to select and upload the documents for printing.

Installing the HP Roam profile enables you to print natively from an iOS app.

After installing the HP Roam app installation, follow these steps to install the HP Roam profile on your iOS operating mobile device.

1. Open the iOS Settings, and then select General.
2. Select Profile.

   note:

   If the Profile option is not available, see Download the Profile option

3. Select HP Roam, and then select Install in the upper-right screen.
4. Type the passcode for your phone.
5. Click Install and then click Done.

Download the Profile option

1. Open the HP Roam app.
2. Tap the Settings icon located in the upper-right screen.
   Figure : Roam Settings icon

   
3. Select Print to HP Roam from iOS apps, and then select Download Profile.
   Figure : Print to HP Roam from iOS apps

   
4. Click Allow to enable the profile download, and then click Close.
5. When a Safari screen prompts the following question "Open this page in “HP Roam”?", leave the screen open, and navigate to iOS Settings and select General.
6. Open Profile.
7. Select HP Roam, and then select Install in the upper-right screen.
8. Type the passcode for your phone.
9. Click Install and then click Done.
10. Go to the Safari screen prompting the question "Open this page in “HP Roam”?, and then select the Open option.
11. Select OK for the Quickly print from other apps option.
12. Select Print Test Page.
13. Under Printer Options, tap Select Printer.
14. Select send-to-hp-roam, and then click Finish.