Welcome to the product support page!
G7500 series
This product cannot be identified using the serial number alone. Please provide a product number in the field below:
Poly Lens Admin Cloud is available for your device. Enable management, insights, and software for your video, voice, or headset device.Access Poly Lens
Product specifications
Product name
G7500 series
Sub brand
G
Audio
Poly NoiseBlockAI technology; Poly Acoustic Fence technology
Audio standards
22 kHz with Polycom Siren 22 technology; 20 kHz with G.719 (M- Mode) and Polycom Siren 22 technology; 14 kHz with Polycom Siren 14 technology, G.722.1 Annex C; 7 kHz with G.722, G.722.1; 3.4 kHz with G.711, G.728, G.729A
Certified collaboration software
Zoom; Microsoft Teams
Content sharing
Poly Content App support; Apple AirPlay; Miracast; Digital Whiteboarding; HDMI input
Content video resolution (input)
UHD (3840 x 2160); HD (1920 x 1080); WSXGA+ (1680 x 1050); UXGA (1600 x 1200); SXGA (1280 x 1024); WXGA (1280 x 768); HD (1280 x 720); XGA (1024 x 768); SVGA (800 x 600)
Content video resolution (output)
UHD (3840 x 2160); WUXGA (1920 x 1200); HD (1920 x 1080); WSXGA+ (1680 x 1050); SXGA+ (1400 x 1050); SXGA (1280 x 1024); HD (1280 x 720); XGA (1024 x 768)
Digital signage
Appspace; Raydiant
Ports
1 USB Type-C® 5Gbps signaling rate; 3 USB Type-A 5Gbps signaling rate; 1 audio-in; 1 audio-out; 1 RS-232; 1 HDMI-in 1.4 (video and audio); 2 HDMI-out 1.4 (video); 1 HDCI; 1 HDMI-out 1.4 (audio)
Interoperability
Zoom Certified; Microsoft Teams Certified; All cloud service providers through Poly Video App mode; USB Device mode; Support for native 3rd party applications including Zoom, Microsoft Teams, BlueJeans, Dialpad, GoToRoom, RingCentral and StarLeaf
Management Software
Poly Lens
Network capabilities
IPv4; IPv6; 1x 10/100/1G Ethernet; Auto-MDIX; H.323 and/or SIP up to 6 Mbps in Poly App video mode; Polycom Lost Packet Recovery (LPR) technology; Dynamic bandwidth allocation; Reconfigurable MTU size; Web proxy support: basic, digest, and NTLM; 3x 10/100/1G LLN supporting POE+/PSE; RS232 with REST and CLI API support
People video resolution
4K, 30 fps (TX and RX) from 2048 Kbps; 1080p, 60 fps from 1740 Kbps; 1080p, 30 fps from 1024 Kbps; 720p, 60 fps from 832 Kbps; 720p, 30 fps from 512 Kbps; 4SIF/4CIF, 60 fps from 512 Kbps; 4SIF/4CIF, 30 fps from 128 Kbps; QCIF (176 x 144) from 64 kbps; SIF (352 x 240) from 64 Kbps; CIF (352 x 288) from 64 Kbps; w288p from 128 Kbps; w448 from 384 Kbps; w576p from 512 Kbps
Physical security
Standard Kensington lock slot
Power
65 BTU h
Power supply type
External
Security
AES 128 bits encryption; AES 256 bits encryption; Authenticated access to admin menus, web interface, and APIs; Local account password policy configuration; Security profiles; Secure defaults; Media encryption (H.323, SIP); Remote logging with support for TLS; PKI/Certificate Management; TLS 1.2, 1.1, 1.0; CRL and OCSP-based certificate revocation checking; Self-signed and CA-signed certificate support; Local account and login port lockout; Active directory external authentication
Special features
Auto sensing power supply
Video frame rate
5–60 fps (up to 4K resolution at 15 fps in call)
Video standards
H.264 AVC; H.264 High Profile; H.265
Operating temperature range
0 to 40 °C
Non-operating temperature - Celsius
-40 to 70 °C
Minimum dimensions (W x D x H)
349.2 x 38.1 x 139.7 mm
Weight
952.5 g
Manufacturer Warranty
Poly standard one-year limited warranty
Search our knowledge library
What can we help you with?