HP Color LaserJet Managed MFP E78223-E78228 series
Welcome to the product support page!
HP Color LaserJet Managed MFP E78223-E78228 series

HP Color LaserJet Managed MFP E78223-E78228 series

Submit
Alert
Learn more
Typical locations you may find a serial number on your product:
  • Back of product
  • Under the battery
  • For laptops, press  Fn + Esc
  • For desktops, press Ctrl + Alt + s
  • For Chromebooks, on the sign in screen, press Alt + v
  • On the barcode
Windows 7, 8, 8.1, Server 2008, 2008R2 printer drivers End of Support. HP no longer supports these printer drivers as of Nov 1, 2022. HP recommends upgrading your operating system to a supported version.View details

Looks like we don’t have support content for you here.

Try posting on our HP Support Community forums for potential solutions.
(available in English, Chinese, Portugese, Spanish)

Product specifications

Product name
HP Color LaserJet Managed MFP E78223-E78228 series
Subcategory
Single and multifunction printers
Sub brand
LaserJet
Country of origin
Made in China
Contractual flag
Yes
Functions
Print, copy, scan, fax (optional)
Orderable supplies
Black Toner Cartridge W9220MC, Cyan Toner Cartridge W9221MC, Yellow Toner Cartridge W9222MC, Magenta Toner Cartridge W9223MC, HP Managed LJ Imaging Drum Black W9215MC, HP Managed LJ Imaging Drum CMY W9215MC, HP Managed LJ Waste Container W9048MC, HP LaserJet Black Developer Unit 8JM70A, HP LaserJet Yellow Developer Unit 8JM72A, HP LaserJet Magenta Developer Unit 8JM73A, HP LaserJet Cyan Developer Unit 8JM71A, Kit-HP LaserJet 110V Fuser 8NB94A, HP LaserJet 220V Fuser 8NB95A, HP LaserJet Image Transfer Z7Y79A, HP LaserJet Image Transfer Cleaner Z7Y81A, HP LaserJet Transfer Roller 8NB98A, HP LaserJet Trays 2-x Rollers Z7Y83A, HP LaserJet ADF Pick Roller 3KR69A, HP LaserJet ADF Separation Pad 3KR68A, HP LaserJet MP Roller Z7Y88A
Number of print cartridges
4 (1 each black, cyan, magenta, yellow)
Duty cycle (monthly, A4)
Up to 80,000 pages
Recommended monthly page volume
Up to 20,000
Print technology
Laser
Print quality black (best)
Black: Color: Up to 1200 x 1200 dpi
Print languages
HP PCL 5c, HP PCL 6, HP Postscript level 3 emulation, PDF (v 1.7), AirPrint™ compatible
Processor speed
1.2 GHz
Automatic paper sensor
Yes
Mobile printing capability
Apple AirPrint™; Google Cloud Print™; HP ePrint; Mopria™ Certified; PrinterOn Print
Wireless capability
No wireless capabilities standard. There are optional accessories (common to all current Jedi products) that support wireless. These are listed in the accessories section, above.
Connectivity, standard
2 Hi-Speed USB 2.0 Host; 1 Hi-Speed USB 2.0 Device; 1 Gigabit Ethernet 10/100/1000T network; 1 Hardware Integration Pocket
Connectivity, optional
HP Jetdirect 2900nw Print Server J8031A; HP JetDirect 3100w BLE/NFC/Wireless Accessory 3JN69A
Minimum system requirements
2 GB available hard disk space, Internet connection, or USB port, Internet browser. For additional OS hardware requirements see microsoft.com 2 GB available hard drive space, Internet connection, or USB port, Internet browser. For additional OS hardware requirements see apple.com
Compatible operating systems
Windows 11
Memory
4.25 GB (Formatter 1.25 GB + ECB 3 GB)
Memory, maximum
6.25 GB (Std. Memory + Opt. 2 GB) Maximum Memory can be expanded to 6.25 GB (System memory) by adding optional memory module. 2 GB Memory DIMM Kit (E5K49A) can be purchased separately.
Internal Storage
Standard two 16 GB encrypted eMMCs (one is located on formatter board for stored jobs and solutions. Another one is located on ECB for copy/scan function); Optional HP High-Performance Secure Hard Disk; AES 256 hardware encryption or greater; Secure erase capabilities (Secure File Erase-Temporary Job Files, Secure Erase-Job Data, Secure ATA Erase-Disk), Optional 500 GB Hard Disk (located on ECB for copy/scan functions). ECB: Engine Controller Board
Media sizes supported
Tray 1: A3, A4, A4R, A5, A5R, A6, RA4, SRA4, B4 (JIS), B5 (JIS), B6 (JIS), Oficio, 8K, 16k, Postcard, Dpostcard (JIS), Envelope B5, Envelop C5, Envelope C6, Envelope DL; Tray 2: A4, A4R, A5, RA4, SRA4, B4 (JIS), B5 (JIS), Oficio, 16k; Tray 3: A3, A4, A4R, A5, RA4, SRA4, B4 (JIS), B5 (JIS), Oficio, 8K, 16k
Paper handling input, standard
100-sheet multi-purpose tray, 2 x 520-sheet input tray, 100 sheet ADF
Paper handling input, optional
Optional 2 x 520-sheet input tray
Paper handling output, standard
500 sheet face-down output bin
Maximum output capacity (sheets)
Up to 550 sheets
Duplex printing
Automatic (standard)
Media types
Plain, HP EcoEFICIENT, HP Matte 90g, Light 60-74g, Bond, Recycled, HP Matte 105g, HP Matte 120g, Mid-Weight 96-110g, Heavy 111-130g, HP Matte 150g, Extra Heavy 131-175g, HP Matte 200g, Cardstock 176-220g, Labels, Letterhead, Envelope, Preprinted, Prepunched, Colored
Media weight, supported
Tray 1: 60 to 176 g/m²; Tray 2, 3: 60 to 220 g/m²
Media weights, supported ADF
60 to 128 g/m²
Scanner type
Flatbed, ADF
Scan file format
Digital Send: PDF, Hi-Compression PDF, JPEG, TIFF, MTIFF, XPS, PDF/A; Scan to easy access USB: PDF, JPEG, TIFF, MTIFF, XPS, PDF/A; Print from easy access USB: PDF, PS, Print Ready files (.prn, .pcl, .cht)
Scan resolution, optical
UP to 600 x 600 dpi
Scan size (ADF), maximum
297 x 437 mm
Scan size (ADF), minimum
148 x 210 mm
Duplex ADF scanning
Yes
Automatic document feeder capacity
Standard, 100 sheets
File Format Supported
CSV; HTML; JPG; MTIFF; PDF; PDF/A; RTF; Text; TIFF; Unicode Text; XPS; XML
Scan input modes
Front panel applications: Copy; E-mail; Fax; Save to Network Folder; Save to USB; Save to Device Memory; Open Extensibility Platform (OXP) applications
Faxing
Yes
Fax transmission speed
33.6 kbps
Fax memory
Up to 500 pages
Fax Resolution Black (best)
Up to 300 x 300 dpi (400 x 400 dpi for received faxes only)
Fax Speed Dials, Maximum Number
Up to 1000 numbers (each with 210 destinations)
Fax Broadcast Locations
210
Power
Input voltage: 110 to 127Vac (+/- 10%), 220 to 240Vac (+/- 10%), 50/60 Hz (+/- 3%)
Power consumption
Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This will damage the printer and void the product warranty. Power consumption values typicallty based on measurement of 115V device. [8]
Ecolabels
CECP; EPEAT® Silver; ENERGY STAR® qualified
Sustainable impact specifications
Mercury-free
Operating temperature range
15 to 30°C
Recommended operating humidity range
20 to 80% RH
Acoustic power emissions (ready)
Inaudible [4]
Acoustic pressure emissions bystander (active, printing)
52 dB(A), printing color simplex A4 at 28 ppm
Package weight
100.1 Kg
Pallet weight
100.1 Kg
Quantity per pallet
1
Count of layers in pallet
1
What's in the box
Engine; TCU; Drums; Assy-Color WG Nameplate and Label; Power Cords; Hardware install and setup documentation; Support flyers; (APJ only) Introductory cartridges (APJ only)Introductory cartridges included; yields 7,500 color composite (C/Y/M) and 8,000 black pages. Replacement cartridge average composite (C/Y/M) declared yield 20,000 and average black yield 25,000 pages based on ISO/IEC 19798 and continuous printing. Actual yields vary considerably based on images printed and other factors. For details see http://www.hp.com/go/learnaboutsupplies.
Cable included
No, please purchase USB cable separately (EMEA, Americas; AP) (Service Technician must install units)
Software included
No software solutions are included in the Box only on http://hp.com, http://123.hp.com
Manufacturer Warranty
90 day parts only. Extended Warranty and support options vary by product, country and local legal requirements. Go to http://www.hp.com/support to learn about HP award winning service and support options in your region.