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Cross Site Request Forgery Vulnerability for Certain HP Enterprise and PageWide Printers

A potential security vulnerability has been identified with certain HP Enterprise and PageWide printers and MFPs. This vulnerability is known as Cross Site Request Forgery and could potentially be exploited remotely to allow elevation of privilege.

Severity

Medium

HP Reference

HPSBPI03580 Rev. 2

Release date

21-Mar-2018

Last updated

12-Sep-2019

Category

Print

Potential Security Impact

Elevation of Privilege

Description

Elevation of Privilege

Relevant Common Vulnerabilities and Exposures (CVE) List

Reported by: Mohamed Abdelbaset Elnoby

CVSS 3.0 Base Metrics

Reference

Base vector

Base score

CVE-2018-5921

CVSS:3.0/AV:N/AC:H/PR:N/UI:R/S:U/C:H/I:N/A:H

6.8

Information on CVSS is documented in HP Customer Notice: HPSN2008002.

Learn more about CVSS 3.0 base metrics, which range from 0 to 10.

Resolution

HP has provided firmware updates for potentially impacted printers in the table below.

To obtain the updated firmware, go to HP Software and Driver Downloads and search for your printer model.

Note:

Some FutureSmart printers have multiple firmware platforms - FutureSmart 3 (FS3) and FutureSmart 4 (FS4). Select the appropriate firmware version for the required FutureSmart platform.

Note:

For firmware marked with *, please Contact HP Support to obtain the firmware update.

Affected products

Find the products affected and the firmware version that resolves the vulnerabilities.

Product Name

Model Number

Firmware Revision

HP Color LaserJet 500 Color Flow MFP M575

CD646A

FS3: 2308974_579774 (or higher)

FS4: 2405135_000409 (or higher)

HP Color LaserJet CM4540 MFP

CC419A, CC420A, CC421A

FS3: 2308974_579754 (or higher)

HP Color LaserJet CP5525

CE707A, CE708A, CE709A

FS3: 2308974_579753 (or higher)

HP Color LaserJet Enterprise Flow MFP M577

B5L48A, B5L54A

FS3: 2308974_579760 (or higher)

FS4: 2405129_000038 (or higher)

HP Color LaserJet Enterprise Flow MFP M680

CZ250A, CA251A

FS3: 2308974_579771 (or higher)

FS4: 2405129_000042 (or higher)

HP Color LaserJet Enterprise Flow MFP M681f

J8A12A, J8A13A

FS4: 2405129_000037 (or higher)

HP Color LaserJet Enterprise Flow MFP M682

J8A17A

FS4: 2405129_000037 (or higher)

HP Color LaserJet Enterprise Flow MFP M880

A2W76A, A2W75A, D7P70A, D7P71A, D7P68A

FS3: 2308974_579767 (or higher)

FS4: 2405129_000054 (or higher)

HP Color LaserJet Enterprise M552

B5L23A

FS3: 2308974_579763 (or higher)

HP Color LaserJet Enterprise M553

B5L24A, B5L25A, B5L26A

FS3: 2308974_579763 (or higher)

FS4: 2405129_000056 (or higher) *

HP Color LaserJet Enterprise M652

J7Z98A, J7Z99A

FS4: 2405130_000068 (or higher)

HP Color LaserJet Enterprise M653

J8A04A, J8A05A, J8A06A

FS4: 2405130_000068 (or higher)

HP Color LaserJet Enterprise M750

D3L08A, D3L09A, D3L10A

FS3: 2308974_579776 (or higher)

HP Color LaserJet Enterprise M855

A2W77A, A2W78A, A2W79A, D7P73A

FS3: 2308974_579768 (or higher)

FS4: 2405129_000057 (or higher)

HP Color LaserJet Enterprise MFP M577

B5L46A, B5L47A

FS3: 2308974_579760 (or higher)

FS4: 2405129_000038 (or higher)

HP Color LaserJet Enterprise MFP M680

CZ248A, CZ249A

FS3: 2308974_579771 (or higher)

FS4: 2405129_000042 (or higher)

HP Color LaserJet Enterprise MFP M681

J8A10A, J8A11A

FS4: 2405129_000037 (or higher)

HP Color LaserJet Enterprise MFP M682

J8A16A

FS4: 2405129_000037 (or higher)

HP Color LaserJet Managed E65050

L3U55A

FS4: 2405130_000068 (or higher)

HP Color LaserJet Managed E65060

L3U56A, L3U57A

FS4: 2405130_000068 (or higher)

HP Color LaserJet Managed Flow MFP E67550

L3U67A

FS4: 2405129_000037 (or higher)

HP Color LaserJet Managed Flow MFP E67560

L3U70A

FS4: 2405129_000037 (or higher)

HP Color LaserJet Managed Flow MFP M575

L3U45A

FS3: 2308974_579774 (or higher)

FS4: 2405135_000409 (or higher)

HP Color LaserJet Managed Flow MFP M577

B5L50A

FS3: 2308974_579760 (or higher)

FS4: 2405129_000038 (or higher)

HP Color LaserJet Managed Flow MFP M680

L3U48A

FS3: 2308974_579771 (or higher)

FS4: 2405129_000042 (or higher)

HP Color LaserJet Managed M553

B5L39A

FS3: 2308974_579763 (or higher)

FS4: 2405129_000056 (or higher) *

HP Color LaserJet Managed M651

H0DC9A, L8Z07A

FS3: 2308974_579770 (or higher)

FS4: 2405129_000047 (or higher)

HP Color LaserJet Managed MFP E67550d

L3U66A

FS4: 2405129_000037 (or higher)

HP Color LaserJet Managed MFP E67560d

L3U69A

FS4: 2405129_000037 (or higher)

HP Color LaserJet Managed MFP E77822

X3A78A, X3A77A, Z8Z00A, Z8Z01A

FS4: 2405347_024820 (or higher)

HP Color LaserJet Managed MFP E77825

X3A81A, X3A80A, Z8Z02A, Z8Z03A

FS4: 2405347_024820 (or higher)

HP Color LaserJet Managed MFP E77830

X3A84A, X3A83A, Z8Z05A, Z8Z04A

FS4: 2405347_024820 (or higher)

HP Color LaserJet Managed MFP E87640

X3A87A, X3A86A, Z8Z12A, Z8Z13A

FS4: 2405347_024814 (or higher)

HP Color LaserJet Managed MFP E87650

X3A90A, X3A89A, Z8Z14A, Z8Z15A

FS4: 2405347_024814 (or higher)

HP Color LaserJet Managed MFP E87660

X3A92A, X3A93A, Z8Z16A, Z8Z17A

FS4: 2405347_024814 (or higher)

HP Color LaserJet Managed MFP M577

B5L49A

FS3: 2308974_579760 (or higher)

FS4: 2405129_000038 (or higher)

HP Color LaserJet Managed MFP M680

L3U47A

FS3: 2308974_579771 (or higher)

FS4: 2405129_000042 (or higher)

HP Color LaserJet Managed MFP M775

L3U49A, L3U50A

FS3: 2308974_579779 (or higher)

FS4: 2405135_000405 (or higher)

HP Color LaserJet Managed MFP M880

L3U51A, L3U52A, L3U65A

FS3: 2308974_579767 (or higher)

FS4: 2405129_000054 (or higher)

HP Digital Sender Flow 8500 fn2 Document Capture Workstation

L2762A

FS4: 2405087_018553 (or higher)

HP LaserJet Enterprise 600 M601

CE989A, CE990A

FS3: 2308974_579777 (or higher)

HP LaserJet Enterprise 600 M602

CE991A, CE992A, CE993A

FS3: 2308974_579777 (or higher)

HP LaserJet Enterprise 600 M603xh

CE994A, CE995A, CE996A

FS3: 2308974_579777 (or higher)

HP LaserJet Enterprise 700 color MFP M775

CC522A, CC523A, CC524A

FS3: 2308974_579779 (or higher)

FS4: 2405135_000405 (or higher)

HP LaserJet Enterprise Color MFP M575

CD644A, CD645A

FS3: 2308974_579774 (or higher)

FS4: 2405135_000409 (or higher)

HP LaserJet Enterprise flow MFP M525

CF118A

FS3: 2308974_579765 (or higher)

FS4: 2405129_000048 (or higher)

HP LaserJet Enterprise Flow MFP M527

F2A78V

FS3: 2308974_579761 (or higher)

FS4: 2405129_000039 (or higher)

HP LaserJet Enterprise Flow MFP M630

P7Z47A, B3G86A

FS3: 2308974_579755 (or higher)

FS4: 2405129_000040 (or higher)

HP LaserJet Enterprise Flow MFP M830z

CF367A, D7P68A

FS3: 2308974_579769 (or higher)

FS4: 2405129_000060 (or higher)

HP LaserJet Enterprise M4555 MFP

CE503A, CE504A, CE738A

FS3: 2308974_579757 (or higher)

HP LaserJet Enterprise M506

F2A70A, F2A71A

FS3: 2308974_579764 (or higher)

FS4: 2405129_000052 (or higher) *

HP LaserJet Enterprise M604

E6B67A, E6B68A

FS3: 2308974_579762 (or higher)

FS4: 2405129_000046 (or higher) *

HP LaserJet Enterprise M605

E6B69A, E6B70A. E6B71A

FS3: 2308974_579762 (or higher)

FS4: 2405129_000046 (or higher) *

HP LaserJet Enterprise M606

E6B72A, E6B73A

FS3: 2308974_579762 (or higher)

FS4: 2405129_000046 (or higher) *

HP LaserJet Enterprise M607

K0Q14A, K0Q15A

FS4: 2405130_000069 (or higher)

HP LaserJet Enterprise M608

K0Q17A, K0Q18A, M0P32A, K0Q19A

FS4: 2405130_000069 (or higher)

HP LaserJet Enterprise M609

K0Q20A, K0Q21A, K0Q22A

FS4: 2405130_000069 (or higher)

HP LaserJet Enterprise M806

CZ244A, CZ245A

FS3: 2308974_579772 (or higher)

FS4: 2405129_000059 (or higher)

HP LaserJet Enterprise Managed Flow MFP M527

F2A80A

FS3: 2308974_579761 (or higher)

FS4: 2405129_000039 (or higher)

HP LaserJet Enterprise Managed MFP M527

F2A79A

FS3: 2308974_579761 (or higher)

FS4: 2405129_000039 (or higher)

HP LaserJet Enterprise Managed MFP M575

L3U46A

FS3: 2308974_579774 (or higher)

FS4: 2405135_000409 (or higher)

HP LaserJet Enterprise MFP M525

CF116A, CF117A

FS3: 2308974_579765 (or higher)

FS4: 2405129_000048 (or higher)

HP LaserJet Enterprise MFP M527

F2A76A, F2A77A, F2A81A

FS3: 2308974_579761 (or higher)

FS4: 2405129_000039 (or higher)

HP LaserJet Enterprise MFP M630

B3G85A, J7X28A, B3G84A

FS3: 2308974_579755 (or higher)

FS4: 2405129_000040 (or higher)

HP LaserJet Enterprise MFP M631

J8J64A, J8J63A, J8J65A

FS4: 2405129_000041 (or higher)

HP LaserJet Enterprise MFP M632

J8J70A, J8J71A, J8J72A

FS4: 2405129_000041 (or higher)

HP LaserJet Enterprise MFP M633

J8J76A, J8J78A

FS4: 2405129_000041 (or higher)

HP LaserJet Enterprise MFP M725

CF066A, CF067A, CF068A, CF069A

FS3: 2308974_579773 (or higher)

FS4: 2405129_000058 (or higher)

HP LaserJet Managed E60055

M0P33A

FS4: 2405130_000069 (or higher)

HP LaserJet Managed E60065

M0P35A, M0P36A

FS4: 2405130_000069 (or higher)

HP LaserJet Managed E60075

M0P39A, M0P40A

FS4: 2405130_000069 (or higher)

HP LaserJet Managed Flow MFP E62555dn

J8J67A

FS4: 2405129_000041 (or higher)

HP LaserJet Managed Flow MFP E62565h, z

J8J74A, J8J79A

FS4: 2405129_000041 (or higher)

HP LaserJet Managed Flow MFP E62575z

J8J80A

FS4: 2405129_000041 (or higher)

HP LaserJet Managed Flow MFP M630

L3U62A, P7Z48A

FS3: 2308974_579755 (or higher)

FS4: 2405129_000040 (or higher)

HP LaserJet Managed Flow MFP M830

L3U65A

FS3: 2308974_579769 (or higher)

FS4: 2405129_000060 (or higher)

HP LaserJet Managed M506

F2A67A

FS3: 2308974_579764 (or higher)

FS4: 2405129_000052 (or higher) *

HP LaserJet Managed MFP 725

L3U63A, L3U64A

FS3: 2308974_579773 (or higher)

FS4: 2405129_000058 (or higher)

HP LaserJet Managed MFP E62555dn

J8J66A

FS4: 2405129_000041 (or higher)

HP LaserJet Managed MFP E62565hs

J8J73A

FS4: 2405129_000041 (or higher)

HP LaserJet Managed MFP E72525

X3A59A, X3A60A, Z8Z06A, Z8Z07A

FS4: 2405347_024821 (or higher)

HP LaserJet Managed MFP E72530

X3A62A, X3A63, Z8Z09A, Z8Z08A

FS4: 2405347_024821 (or higher)

HP LaserJet Managed MFP E72535

X3A65, X3A66A, Z8Z11A, Z8Z10A

FS4: 2405347_024821 (or higher)

HP LaserJet Managed MFP E82540

X3A69A, X3A68A, Z8Z19A, Z8Z18A

FS4: 2405347_024815 (or higher)

HP LaserJet Managed MFP E82550

X3A72A, X3A71A, Z8Z21A, Z8Z20A

FS4: 2405347_024815 (or higher)

HP LaserJet Managed MFP E82560

X3A79A, Z8Z23A, Z8Z22A, X3A75A, X3A74A

FS4: 2405347_024815 (or higher)

HP LaserJet Managed MFP M525

L3U59A , L3U60A

FS3: 2308974_579765 (or higher)

FS4: 2405129_000048 (or higher)

HP LaserJet Managed MFP M630

L3U61A

FS3: 2308974_579755 (or higher)

FS4: 2405129_000040 (or higher)

HP OfficeJet Enterprise Color Flow MFP X585

B5L06A, B5L07A

FS3: 2308974_579759 (or higher)

FS4: 2405129_000050 (or higher)

HP OfficeJet Enterprise Color MFP X585

B5L04A, B5L05A

FS3: 2308974_579759 (or higher)

FS4: 2405129_000050 (or higher)

HP OfficeJet Enterprise Color X555

C2S11A, C2S11V, C2S12A, C2S12V, L1H45A

FS3: 2308974_579758 (or higher)

FS4: 2405129_000055 (or higher)

HP OfficeJet Managed Color MFP X585

L3U40A, L3U41A

FS3: 2308974_579759 (or higher)

FS4: 2405129_000050 (or higher)

HP PageWide Enterprise Color 556

G1W46A, G1W46V, G1W47A, G1W47V, L3U44A

FS3: 2308974_579766 (or higher)

FS4: 2405129_000051 (or higher)

HP PageWide Enterprise Color 765

J7Z04A

FS4: 2405087_018564 (or higher)

HP PageWide Enterprise Color Flow MFP 586

G1W41A, G1W41V

FS3: 2308974_579780 (or higher)

FS4: 2405129_000066 (or higher)

HP PageWide Enterprise Color MFP 586

G1W39A, G1W39V, G1W40A, G1W40V

FS3: 2308974_579780 (or higher)

FS4: 2405129_000066 (or higher)

HP PageWide Managed Color E55650

L3U44A

FS3: 2308974_579766 (or higher)

FS4: 2405135_000394 (or higher)

HP PageWide Managed Color E75160

J7Z06A

FS4: 2405087_018564 (or higher)

HP PageWide Managed Color MFP E58650

L3U42A

FS3: 2308974_579780 (or higher)

FS4: 2405129_000066 (or higher)

HP PageWide Managed Color MFP Flow E58650

L3U43A

FS3: 2308974_579780 (or higher)

FS4: 2405129_000066 (or higher)

HP Scanjet Enterprise 8500 Document Capture Workstation

L2717A

FS3: 2308974_579756 (or higher)

HP Scanjet N9120 fn2 Digital Sender

L2683A

FS4: 2405087_018552 (or higher)

Revision history

This document has been revised according to the information below.

List of versions

Version

Description

Date

2

Updated products and firmware versions

12-Sep-2019

1

Initial Release

21-Mar-2018

Additional information

Follow these links for additional information.

Third-party security patches

Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.

Support

For issues about implementing the recommendations of this Security Bulletin, visit http://www.hp.com/go/contacthp to learn about your HP support options.

Report

To report a potential security vulnerability with any HP supported product, send email to: hp-security-alert@hp.com.

Security bulletin archive

To view released Security Bulletins, visit https://support.hp.com/security-bulletins.

It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.

Download HP’s security-alert PGP key

Legal information

System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.

HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Security Bulletin. HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action. HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Security Bulletin. To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement.

© Copyright 2024 HP Development Company, L.P.

HP Inc. (HP) shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP nor its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. "HP Inc.," "HP" and the names of HP products referenced herein are trademarks of HP Inc. or its affiliates in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.