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Certain HP Enterprise LaserJet and HP LaserJet Managed printers - Potential information disclosure

Certain HP Enterprise LaserJet and HP LaserJet Managed Printers are potentially vulnerable to information disclosure when IPsec is enabled with FutureSmart version 5.6.

Severity

Critical

HP Reference

HPSBPI03838 rev. 4

Release date

April 3, 2023

Last updated

June 12, 2023

Category

Print

Potential Security Impact

Information Disclosure

Relevant Common Vulnerabilities and Exposures (CVE) List

Reported by: HP internal

List of CVE IDs

CVE ID

CVSS

Severity

Vector

CVE-2023-1707

9.1

Critical

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N

Learn more about CVSS 3.0 base metrics, which range from 0 to 10.

PSR-2023-0062

Resolution

Update the printer firmware.

HP has provided an updated firmware resolution for potentially affected products listed in the table below. To obtain the updated firmware, go to the HP Customer Support - Software and Driver Downloads, and then search for your printer model.

Affected products and firmware

Identify the affected products in the table below for the recommended firmware.

Affected products

Product Name

Product Number

Updated Firmware Version

HP Color LaserJet Enterprise 5700

6QN28A, 49K98A

FS5: 5.6.0.2 (2506649_040443) or higher

HP Color LaserJet Enterprise Flow MFP 5800 series, HP Color LaserJet Enterprise MFP 5800 series

58R10A, 6QN31A, 6QN29A, 6QN30A, 49K96AV

FS5: 5.6.0.2 (2506649_040428) or higher

HP Color LaserJet Enterprise 6700 Series, HP Color LaserJet Enterprise 6701 Series

6QN33A, 49L00A, 58M42A, 4Y280A

FS5: 5.6.0.2 (2506649_040413) or higher

HP Color LaserJet Enterprise MFP 6800 series, HP Color LaserJet Enterprise Flow MFP 6800 series

6QN35A, 6QN36A, 6QN37A, 6QN38A, 49K84A, 4Y279A

FS5: 5.6.0.2 (2506649_040449) or higher

HP Color LaserJet Enterprise M455

3PZ95A

FS5: 5.6.0.1 (2506421_038578) or higher

HP Color LaserJet Enterprise MFP M480

3QA55A

FS5: 5.6.0.1 (2506421_038575) or higher

HP Color LaserJet Managed E45028

3QA35A

FS5: 5.6.0.1 (2506421_038578) or higher

HP Color LaserJet Managed MFP E47528

3QA75A

FS5: 5.6.0.1 (2506421_038575) or higher

HP Color LaserJet Managed MFP E785dn, HP Color LaserJet Managed MFP E78523, E78528

5QJ83A, 5QK15A, 5QJ81A

FS5: 5.6.0.1 (2506421_038571) or higher

HP Color LaserJet Managed MFP E786, HP Color LaserJet Managed Flow MFP E786, HP Color LaserJet Managed MFP E78625/30/35, HP Color LaserJet Managed Flow MFP E78625/30/35

3SJ32A, 3SJ33A, 3SJ34A, 3SJ11A, 3SJ12A, 3SJ13A, 5QK18A, 5QJ94A, 5QJ90A

FS5: 5.6.0.1 (2506421_038569) or higher

HP Color LaserJet Managed MFP E877, E87740/50/60/70, HP Color LaserJet Managed Flow E87740/50/60/70

5QK03A, 5QK08A, 5QK20A, 3SJ19A, 3SJ20A, 3SJ21A, 3SJ22A, 3SJ35A, 3SJ36A, 3SJ37A, 3SJ38A

FS5: 5.6.0.1 (2506421_038579) or higher

HP Color LaserJet Enterprise X55745

6QP97A, 49K99A

FS5: 5.6.0.2 (2506649_040443) or higher

HP Color LaserJet Enterprise MFP X57945, HP Color LaserJet Enterprise Flow MFP X57945

6QP98A, 6QP99A, 49K97AV

FS5: 5.6.0.2 (2506649_040428) or higher

HP LaserJet Enterprise M406

3PZ15A

FS5: 5.6.0.1 (2506421_038580) or higher

HP LaserJet Enterprise M407

3PZ16A

FS5: 5.6.0.1 (2506421_038580) or higher

HP LaserJet Enterprise MFP M430

3PZ55A

FS5: 5.6.0.1 (2506421_038573) or higher

HP LaserJet Enterprise MFP M431

3PZ56A

FS5: 5.6.0.1 (2506421_038573) or higher

HP LaserJet Managed E40040

3PZ35A

FS5: 5.6.0.1 (2506421_038580) or higher

HP LaserJet Managed MFP E42540

3PZ75A

FS5: 5.6.0.1 (2506421_038573) or higher

HP LaserJet Managed MFP E730, HP LaserJet Managed MFP E73025, E73030

5QJ87A. 3SJ03A, 3SJ04A

FS5: 5.6.0.1 (2506421_038576) or higher

HP LaserJet Managed MFP E731, HP LaserJet Managed Flow MFP M731, HP LaserJet Managed MFP E73130/35/40, HP LaserJet Managed Flow MFP E73130/35/40

5QJ98A, 5QK02A, 3SJ00A, 3SJ01A, 3SJ02A, 6BS57A, 6BS58A, 6BS59A

FS5: 5.6.0.1 (2506421_038568) or higher

HP LaserJet Managed MFP E826dn, HP LaserJet Managed Flow MFP E826z, HP LaserJet Managed E82650/60/70, HP LaserJet Managed E82650/60/70

5QK09A, 5QK13A, 3SJ07A, 3SJ08A, 3SJ09A, 3SJ28A, 3SJ29A, 3SJ30A

FS5: 5.6.0.1 (2506421_038570) or higher

Revision history

This document has been revised according to the information below.

List of versions

Version

Description

Date

4

Updated product table and resolution

June 12, 2023

3

Updated product table and resolution

April 24, 2023

2

Updated product table

April 6, 2023

1

Initial Release

April 3, 2023

Additional information

Follow these links for additional information.

Third-party security patches

Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.

Support

For issues about implementing the recommendations of this Security Bulletin, visit http://www.hp.com/go/contacthp to learn about your HP support options.

Report

To report a potential security vulnerability with any HP supported product, send email to: hp-security-alert@hp.com.

Subscribe

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Security bulletin archive

To view released Security Bulletins, visit https://support.hp.com/security-bulletins.

It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.

Download HP’s security-alert PGP key

Legal information

System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.

HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Security Bulletin. HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action. HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Security Bulletin. To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement.

© Copyright 2023 HP Development Company, L.P.

HP Inc. (HP) shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP nor its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. "HP Inc.," "HP" and the names of HP products referenced herein are trademarks of HP Inc. or its affiliates in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.