Certain HP Enterprise LaserJet, LaserJet Managed printers - Potential denial of service, potential Cross Site Scripting (XSS)
Certain HP Enterprise LaserJet and HP LaserJet Managed Printers are potentially vulnerable to denial of service due to WS-Print request and potential injections of Cross Site Scripting via jQuery-UI.
- Severity
-
Medium
- HP Reference
-
HPSBPI03869 Rev. 2
- Release date
-
October 4, 2023
- Last updated
-
April 25, 2024
- Category
-
Print
- Potential Security Impact
-
Denial of Service, Cross Site Scripting
Relevant Common Vulnerabilities and Exposures (CVE) List
Reported by: HP Inc.
|
CVE ID |
CVSS |
Severity |
Vector |
|---|---|---|---|
|
6.5 |
Medium |
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:N |
|
|
6.5 |
Medium |
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:N |
|
|
6.5 |
Medium |
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:N |
|
|
5.3 |
Medium |
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H |
Learn more about CVSS 3.0 base metrics, which range from 0 to 10.
PSR: 2023-0162
Resolution
Update your printer firmware.
HP has provided firmware updates for potentially affected products listed in the table below. To obtain the updated firmware listed below, go to the HP Software and Driver Downloads, and then search for your printer model.
Affected products
Identify the affected products in the table below.
|
Product Name |
Product Number |
Updated Firmware Version |
|---|---|---|
|
HP LaserJet Enterprise 700 Printer M712 |
CF235A, CF236A, CF238A |
FS 3.9.15 (2309110_002023) |
|
HP LaserJet Enterprise M506, HP LaserJet Managed M506 |
F2A68A, F2A69A, F2A70A*, F2A71A, F2A66A, F2A67A* |
FS 3.9.15 (2309110_002029) |
|
HP LaserJet Enterprise M604 |
E6B67A, E6B68A |
FS 3.9.15 (2309110_002016) |
|
HP Color LaserJet Enterprise M750 |
D3L08A, D3L09A, D3L10A |
FS 3.9.15 (2309110_002022) |
|
HP LaserJet Enterprise M605, HP LaserJet Managed M605 |
E6B69A, E6B70A. E6B71A*, L3U53A, L3U54A* |
FS 3.9.15 (2309110_002016) |
|
HP LaserJet Enterprise M606 |
E6B72A, E6B73A* |
FS 3.9.15 (2309110_002016) |
|
HP Color LaserJet Enterprise M552, HP Color LaserJet Enterprise M553, HP Color LaserJet Managed M553 |
B5L23A, B5L24A, B5L25A, B5L26A*, BL27A, B5L38A, B5L39A* |
FS 3.9.15 (2309110_002028) |
|
HP Color LaserJet Enterprise 5700 |
6QN28A, 49K98A |
FS5: 5.7 (2507050_043116) or higher |
|
HP Color LaserJet Enterprise Flow MFP 5800 series, HP Color LaserJet Enterprise MFP 5800 series |
58R10A, 6QN31A, 6QN29A, 6QN30A, 49K96AV |
FS5: 5.7 (2507050_043118) or higher |
|
HP Color LaserJet Enterprise 6700 Series, HP Color LaserJet Enterprise 6701 Series |
6QN33A, 49L00A, 58M42A, 4Y280A |
FS5: 5.7 (2507050_043125) or higher |
|
HP Color LaserJet Enterprise MFP 6800 series, HP Color LaserJet Enterprise Flow MFP 6800 series |
6QN35A, 6QN36A, 6QN37A, 6QN38A, 49K84A, 4Y279A |
FS5: 5.7 (2507050_043108) or higher |
|
HP Color LaserJet Enterprise M455 |
3PZ95A |
FS5: 5.7 (2507050_043103) or higher |
|
HP Color LaserJet Enterprise MFP M480 |
3QA55A |
FS5: 5.7 (2507050_043119) or higher |
|
HP Color LaserJet Enterprise M553, HP Color LaserJet Managed M553 |
B5L24A, B5L25A, B5L26A*, BL27A, B5L38A, B5L39A* |
FS5: 5.7 (2507050_043087) or higher |
|
HP Color LaserJet Enterprise M554, M555 |
7ZU78A, 7ZU79A, 7ZU81A |
FS5: 5.7 (2507050_043087) or higher |
|
HP Color LaserJet Enterprise MFP M577, HP Color LaserJet Enterprise Flow MFP M577 |
B5L46A, B5L47A, B5L48A, B5L54A |
FS5: 5.7 (2507050_043096) or higher |
|
HP Color LaserJet Managed MFP M577, HP Color LaserJet Managed Flow MFP M577 |
B5L49A, B5L50A |
FS5: 5.7 (2507050_043096) or higher |
|
HP Color LaserJet Enterprise Flow MFP M578, HP Color LaserJet Enterprise MFP M578 |
7ZU85A, 7ZU86A, 7ZU87A, 7ZU88A |
FS5: 5.7 (2507050_043096) or higher |
|
HP Color LaserJet Enterprise M652 |
J7Z98A, J7Z99A |
FS5: 5.7 (2507050_043097) or higher |
|
HP Color LaserJet Enterprise M653 |
J8A04A, J8A05A, J8A06A |
FS5: 5.7 (2507050_043097) or higher |
|
HP Color LaserJet Enterprise MFP M681, HP Color LaserJet Enterprise Flow MFP M681 |
J8A10A, J8A11A, J8A12A, J8A13A |
FS5: 5.7 (2507050_043079) or higher |
|
HP Color LaserJet Enterprise MFP M682, HP Color LaserJet Enterprise Flow MFP M682 |
J8A16A, J8A17A |
FS5: 5.7 (2507050_043079) or higher |
|
HP Color LaserJet Enterprise M751 |
T3U43A, T3U44A |
FS5: 5.7 (2507050_043078) or higher |
|
HP Color LaserJet Enterprise MFP M776, HP Color LaserJet Enterprise Flow MFP M776 |
T3U55A, T3U56A |
FS5: 5.7 (2507050_043085) or higher |
|
HP Color LaserJet Enterprise M856 |
T3U51A, T3U52A |
FS5: 5.7 (2507050_043080) or higher |
|
HP Color LaserJet Managed E45028 |
3QA35A |
FS5: 5.7 (2507050_043103) or higher |
|
HP Color LaserJet Managed E55040dw |
3GX98A |
FS5: 5.7 (2507050_043087) or higher |
|
HP Color LaserJet Managed E65050/60 |
L3U55A, L3U56A, L3U57A |
FS5: 5.7 (2507050_043097) or higher |
|
HP Color LaserJet Managed E65150/60 |
3GY03A, 3GY04A |
FS5: 5.7 (2507050_043097) or higher |
|
HP Color LaserJet Managed E75245 |
T3U64A |
FS5: 5.7 (2507050_043078) or higher |
|
HP Color LaserJet Managed E85055 |
T3U66A |
FS5: 5.7 (2507050_043080) or higher |
|
HP Color LaserJet Managed MFP E47528 |
3QA75A |
FS5: 5.7 (2507050_043119) or higher |
|
HP Color LaserJet Managed MFP E57540, HP Color LaserJet Managed Flow MFP E57540 |
3GY25A, 3GY26A |
FS5: 5.7 (2507050_043096) or higher |
|
HP Color LaserJet Managed MFP E67550/60, HP Color LaserJet Managed Flow MFP E67550/60 |
L3U66A, L3U67A, L3U69A, L3U70A |
FS5: 5.7 (2507050_043079) or higher |
|
HP Color LaserJet Managed MFP E67650/60 |
3GY31A, 3GY32A |
FS5: 5.7 (2507050_043079) or higher |
|
HP Color LaserJet Managed MFP E77422-E77428 |
5CM75A, 5CM76A, 5CM77A, 5CM78A, 5CM79A, 5RC91A, 5RC92A |
FS5: 5.7 (2507050_043083) or higher |
|
HP Color LaserJet Managed MFP E77822/25/30, HP Color LaserJet Managed Flow MFP E77822/25/30 |
X3A77A, X3A80A, X3A83A, Z8Z01A, Z8Z0A, Z8Z05A, X3A78A, X3A81A, X3A84A, Z8Z00A, Z8Z02A, Z8Z04A |
FS5: 5.7 (2507050_043077) or higher |
|
HP Color LaserJet Managed MFP E78223-E78228 |
8GS12A, 8GS13A, 8GS14A, 8GS15A, 8GS36A, 8GS37A, 8GS43A, 8GS44A, 8GS50A, 17F27AW, 19GSAW |
FS5: 5.7 (2507050_043083) or higher |
|
HP Color LaserJet Managed MFP E78323/30 |
8GS00A, 8GS01A, 8GS25A, 8GS26A, 8GS27A, 8GS28A, 8GS29A, 8GS30A, 8GR94A, 8GR95A, 8GR96A, 8GR97A, 8GR98A, 8GR99A, 8PE94A, 8PE95A, 8PE96A, 8PE97A, 8PE98A, 9RT91A, 9RT92A |
FS5: 5.7 (2507050_043077) or higher |
|
HP Color LaserJet Managed MFP E785dn, HP Color LaserJet Managed MFP E78523, E78528 |
5QJ83A, 5QK15A, 5QJ81A |
FS5: 5.7 (2507052_043269) or higher |
|
HP Color LaserJet Managed MFP E786, HP Color LaserJet Managed Flow MFP E786, HP Color LaserJet Managed MFP E78625/30/35, HP Color LaserJet Managed Flow MFP E78625/30/35 |
3SJ32A, 3SJ33A, 3SJ34A, 3SJ11A, 3SJ12A, 3SJ13A, 5QK18A, 5QJ94A, 5QJ90A |
FS5: 5.7 (2507052_043268) or higher |
|
HP Color LaserJet Managed MFP E87640/50/60, HP Color LaserJet Managed Flow MFP E87640/50/60 |
X3A86A, X3A87A, X3A89A, X3A90A, X3A92A, X3A93A, Z8Z12A, Z8Z13A, Z8Z14A, Z8Z15A, Z8Z16A, Z8Z17A |
FS5: 5.7 (2507050_043086) or higher |
|
HP Color LaserJet Managed MFP E87640du-E87660du |
5CM63A, 5CM64A, 5CM65A, 5CM66A, 5FM80A, 5FM81A, 5FM82A, 5RC86A, 5RC87A, 5RC88A |
FS5: 5.7 (2507050_043086) or higher |
|
HP Color LaserJet Managed MFP E877, E87740/50/60/70, HP Color LaserJet Managed Flow E87740/50/60/70 |
5QK03A, 5QK08A, 5QK20A, 3SJ19A, 3SJ20A, 3SJ21A, 3SJ22A, 3SJ35A, 3SJ36A, 3SJ37A, 3SJ38A |
FS5: 5.7 (2507052_043290) or higher |
|
HP Color LaserJet Enterprise X55745 |
6QP97A, 49K99A |
FS5: 5.7 (2507050_043116) or higher |
|
HP Color LaserJet Enterprise MFP X57945, HP Color LaserJet Enterprise Flow MFP X57945 |
6QP98A, 6QP99A, 49K97AV |
FS5: 5.7 (2507050_043118) or higher |
|
HP LaserJet Enterprise M406 |
3PZ15A |
FS5: 5.7 (507050_043123) or higher |
|
HP LaserJet Enterprise M407 |
3PZ16A |
FS5: 5.7 (507050_043123) or higher |
|
HP LaserJet Enterprise MFP M430 |
3PZ55A |
FS5: 5.7 (2507050_043113) or higher |
|
HP LaserJet Enterprise MFP M431 |
3PZ56A |
FS5: 5.7 (2507050_043113) or higher |
|
HP LaserJet Enterprise M506, HP LaserJet Managed M506 |
F2A68A, F2A69A, F2A70A*, F2A71A, F2A66A, F2A67A* |
FS5: 5.7 (2507050_043098) or higher |
|
HP LaserJet Enterprise M507 |
1PV86A, 1PV87A, 1PV88A, 1PV89A |
FS5: 5.7 (2507050_043092) or higher |
|
HP LaserJet Enterprise MFP M527, HP LaserJet Enterprise Flow MFP M527z |
F2A76A, F2A77A, F2A78A, F2A81A |
FS5: 5.7 (2507050_043084) or higher |
|
HP LaserJet Managed MFP M527, HP LaserJet Managed Flow MFP M527z |
F2A79A, F2A80A |
FS5: 5.7 (2507050_043084) or higher |
|
HP LaserJet Enterprise MFP M528 |
1PV49A, 1PV64A, 1PV65A, 1PV66A, 1PV67A |
FS5: 5.7 (2507050_043104) or higher |
|
HP LaserJet Enterprise M607 |
K0Q14A, K0Q15A |
FS5: 5.7 (2507050_043082) or higher |
|
HP LaserJet Enterprise M608 |
K0Q17A, K0Q18A, K0Q19A, M0P32A |
FS5: 5.7 (2507050_043082) or higher |
|
HP LaserJet Enterprise M609 |
K0Q20A, K0Q21A, K0Q22A |
FS5: 5.7 (2507050_043082) or higher |
|
HP LaserJet Enterprise M610 |
7PS81A, 7PS82A |
FS5: 5.7 (2507050_043082) or higher |
|
HP LaserJet Enterprise M611 |
7PS83A, 7PS84A, 7PS85A |
FS5: 5.7 (2507050_043082) or higher |
|
HP LaserJet Enterprise M612 |
7PS86A, 7PS87A, 7PS88A |
FS5: 5.7 (2507050_043082) or higher |
|
HP LaserJet Enterprise MFP M631, HP LaserJet Enterprise Flow MFP M631 |
J8J63A, J8J64A, J8J65A |
FS5: 5.7 (2507050_043094) or higher |
|
HP LaserJet Enterprise MFP M632, HP LaserJet Enterprise Flow MFP M632 |
J8J70A, J8J71A, J8J72A |
FS5: 5.7 (2507050_043094) or higher |
|
HP LaserJet Enterprise MFP M633, HP LaserJet Enterprise Flow MFP M633 |
J8J76A, J8J78A |
FS5: 5.7 (2507050_043094) or higher |
|
HP LaserJet Enterprise MFP M634, HP LaserJet Enterprise Flow MFP M634 |
7PS94A, 7PS95A, 7PS96A |
FS5: 5.7 (2507050_043094) or higher |
|
HP LaserJet Enterprise MFP M635, HP LaserJet Enterprise Flow MFP M635 |
7PS97A, 7PS98A, 7PS99A |
FS5: 5.7 (2507050_043094) or higher |
|
HP LaserJet Enterprise MFP M636, HP LaserJet Enterprise Flow MFP M636 |
7PT00A, 7PT01A |
FS5: 5.7 (2507050_043094) or higher |
|
HP LaserJet Managed E40040 |
3PZ35A |
FS5: 5.7 (507050_043123) or higher |
|
HP LaserJet Managed MFP E42540 |
3PZ75A |
FS5: 5.7 (2507050_043113) or higher |
|
HP LaserJet Managed E50045 |
3GN19A |
FS5: 5.7 (2507050_043098) or higher |
|
HP LaserJet Managed E50145 |
1PU51A, 1PU52A |
FS5: 5.7 (2507050_043092) or higher |
|
HP LaserJet Managed MFP E52545, HP LaserJet Managed Flow MFP E52545c |
3GY19A, 3GY20A |
FS5: 5.7 (2507050_043084) or higher |
|
HP LaserJet Managed MFP E52645 |
1PS54A, 1PS55A |
FS5: 5.7 (2507050_043104) or higher |
|
HP LaserJet Managed E60055/65/75 |
M0P33A, M0P35A, M0P36A, M0P39A, M0P40A |
FS5: 5.7 () or higher |
|
HP LaserJet Managed E60155/65/75 |
3GY09A, 3GY10A, 3GY12A |
FS5: 5.7 (2507050_043082) or higher |
|
HP LaserJet Managed MFP E62555/65, HP LaserJet Managed Flow MFP E62555/65/75 |
J8J66A, J8J67A, J8J73A, J8J74A, J8J79A, J8J80A |
FS5: 5.7 (2507050_043094) or higher |
|
HP LaserJet Managed MFP E62655/65, HP LaserJet Managed Flow MFP E62675 |
3GY14A, 3GY15A, 3GY16A, 3GY17A, 3GY18A |
FS5: 5.7 (2507050_043094) or higher |
|
HP LaserJet Managed MFP E72425/30 |
5CM68A, 5CM69A, 5CM70A, 5CM71A, 5CM72A, 5RC89A, 5RC90A |
FS5: 5.7 (2507050_043124) or higher |
|
HP LaserJet Managed MFP E72525/30/35, HP LaserJet Managed Flow MFP E72525/30/35 |
X3A59A, X3A60A, X3A62A, X3A63A, X3A65A, X3A66A, Z8Z06A, Z8Z07A, Z8Z08A, Z8Z09A, Z8Z010A, Z8Z011A |
FS5: 5.7 (2507050_043088) or higher |
|
HP LaserJet Managed MFP E730, HP LaserJet Managed MFP E73025, E73030 |
5QJ87A. 3SJ03A, 3SJ04A |
FS5: 5.7 (2507052_043276) or higher |
|
HP LaserJet Managed MFP E731, HP LaserJet Managed Flow MFP M731, HP LaserJet Managed MFP E73130/35/40, HP LaserJet Managed Flow MFP E73130/35/40 |
5QJ98A, 5QK02A, 3SJ00A, 3SJ01A, 3SJ02A, 6BS57A, 6BS58A, 6BS59A |
FS5: 5.7 (2507052_043273) or higher |
|
HP LaserJet Managed MFP E82540/50/60, HP LaserJet Managed Flow MFP E82540/50/60 |
X3A68A, X3A69A, X3A71A, X3A72A, X3A74A, X3A75A, X3A79A, X3A82A, Z8Z18A, Z8Z19, AZ8Z20A, Z8Z22A, Z8Z23A |
FS5: 5.7 (2507050_043074) or higher |
|
HP LaserJet Managed MFP E82540/50/60du |
5CM59A, 5RC83A, 5FM76A, 5CM58A, 5RC84A, 5FM77A, 5CM61A, 5RC85A, 5FM78A |
FS5: 5.7 (2507050_043074) or higher |
|
HP LaserJet Managed MFP E826dn, HP LaserJet Managed Flow MFP E826z, HP LaserJet Managed E82650/60/70, HP LaserJet Managed Flow E82650/60/70 |
5QK09A, 5QK13A, 3SJ07A, 3SJ08A, 3SJ09A, 3SJ28A, 3SJ29A, 3SJ30A |
FS5: 5.7 (2507052_043281) or higher |
|
HP PageWide Enterprise Color 556 |
G1W46A, G1W46V, G1W47A, G1W47V |
FS5: 5.7 (2507050_043093) or higher |
|
HP PageWide Enterprise Color MFP 586, HP PageWide Enterprise Color Flow MFP 586z |
G1W39A, G1W40A, G1W41A |
FS5: 5.7 (2507050_043073) or higher |
|
HP PageWide Color 755 |
4PZ47A |
FS5: 5.7 (2507050_043091) or higher |
|
HP PageWide Enterprise Color 765 |
J7Z04A |
FS5: 5.7 (2507050_043091) or higher |
|
HP PageWide Color MFP 774 |
4PZ43A, 4PA44A |
FS5: 5.7 (2507050_043090) or higher |
|
HP PageWide Color MFP 779 |
4PZ45A, 4PZ46A |
FS5: 5.7 (2507050_043090) or higher |
|
HP PageWide Enterprise Color Flow MFP 785 |
J7Z11A, J7Z12A |
FS5: 5.7 (2507050_043076) or higher |
|
HP PageWide Enterprise Color MFP 780, HP PageWide Enterprise Color Flow MFP 780f |
J7Z09A, J7Z10A |
FS5: 5.7 (2507050_043076) or higher |
|
HP PageWide Managed Color E55650 |
L3U44A |
FS5: 5.7 (2507050_043093) or higher |
|
HP PageWide Managed Color MFP E58650dn, HP PageWide Managed Color Flow MFP E58650z |
L3U42A, L3U43A |
FS5: 5.7 (2507050_043073) or higher |
|
HP PageWide Managed Color E75160 |
J7Z06A |
FS5: 5.7 (2507050_043091) or higher |
|
HP PageWide Managed Color P75250 |
Y3Z49A |
FS5: 5.7 (2507050_043091) or higher |
|
HP PageWide Managed Color MFP P77440 |
Y3Z60A |
FS5: 5.7 (2507050_043090) or higher |
|
HP PageWide Managed Color MFP E77650, HP PageWide Managed Color Flow MFP E77650/60z |
J7Z13A, Z5G79A, J7Z08A, J7Z14A, J7Z05A, Z5G77A, J7Z03A, J7Z07A |
FS5: 5.7 (2507050_043076) or higher |
|
HP PageWide Managed Color MFP P77940/50/60 |
Y3Z61A, Y3Z62A, Y3Z63A, Y3Z64A, Y3Z65A, Y3Z66A, Y3Z68A, 2GP22A, 2GP23A, 2GP25A, 2GP26A, 5ZN98A, 5ZN99A, 5ZP00A, 5ZP01A |
FS5: 5.7 (2507050_043090) or higher |
|
HP Digital Sender Flow 8500 fn2 Document Capture Workstation |
L2762A |
FS5: 5.7 (2507050_043112) or higher |
|
HP ScanJet Enterprise Flow N9120 fn2 Document Scanner |
L2763A |
FS5: 5.7 (2507050_043089) or higher |
Revision history
This document has been revised according to the information below.
|
Version |
Description |
Date |
|---|---|---|
|
2 |
Updated Product Matrix |
April 25, 2024 |
|
1 |
Initial Release |
October 4, 2023 |
Additional information
Follow these links for additional information.
- Third-party security patches
-
Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.
- Support
-
For issues about implementing the recommendations of this Security Bulletin, visit http://www.hp.com/go/contacthp to learn about your HP support options.
- Report
-
To report a potential security vulnerability with any HP supported product, send email to: hp-security-alert@hp.com.
- Subscribe
-
To initiate a subscription to receive future HP Security Bulletin alerts via email, visit https://h41369.www4.hp.com/alerts-signup.php?lang=en&cc=US&jumpid=hpsc_profile.
- Security bulletin archive
-
To view released Security Bulletins, visit https://support.hp.com/security-bulletins.
It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.
Legal information
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.
HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Security Bulletin. HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action. HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Security Bulletin. To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement.
© Copyright 2024 HP Development Company, L.P.
HP Inc. (HP) shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP nor its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. "HP Inc.," "HP" and the names of HP products referenced herein are trademarks of HP Inc. or its affiliates in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.
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