HP Roam for Business - Install the HP Roam app on an Android or iOS

note:

Before you can begin using HP Roam, you will need to create an account. See the Deployment Guide or contact your system administrator.

1. Make sure the phone or tablet is Android 6.0 or newer.
2. Download and install the HP Roam app from Google Play.
   
3. Read the End User License Agreement and select the check box to confirm.
4. Click Sign In or Create Account.
   
5. Sign in with HP Roam for Business account credentials. If you don't already have an account, click Don't have an account? Sign up.
   
6. Select Allow Location Access if you would like the HP Roam app to discover nearby HP Roam-enabled printers.
7. If prompted, select Turn On Bluetooth.

   note:

   Bluetooth Low Energy (BLE) is used by the HP Roam App to discover HP Roam-enabled printers. To print, Bluetooth must be enabled. To wait until later to turn on Bluetooth after the installation, select Skip.

note:

An HP Roam user account is required to set up the HP Roam App for iOS.

1. Make sure the iPhone or iPad is running iOS 11 or newer.
2. Download and install the HP Roam app from the Apple App Store.
   
3. Read the End User License Agreement and select the check box to confirm.
4. Click Sign In or Create Account.
   
5. Sign in using HP Roam account credentials.
   
6. Follow the prompts to complete the installation.
   1. Select Allow Location Access.

      note:

      Enabling Location Access allows the HP Roam app to detect when you are near an HP Roam-enabled printer. HP recommends selecting Always Allow, but be advised that this setting could impact battery consumption.

   2. Select Allow Notifications.

      note:

      Enabling Notifications allows the HP Roam app to notify you when you have jobs in your queue and are near an HP Roam-enabled printer.

   3. Select Download Profile.

      note:

      The HP Roam print profile must be downloaded to your iOS device to install it. The HP Roam print profile enables you to print natively from iOS apps.

   4. If prompted to "Let printers find you," select Turn on Bluetooth.
   5. Select Allow.
   6. When the Profile Downloaded screen displays, select Close.
   7. When the ‘Quickly print from other apps’ screen displays, select OK to complete the profile download.
   8. Select Open this page in HP Roam. The HP Roam app opens.
7. Before continuing with the HP Roam app installation process, minimize the HP Roam installer, and install the profile.
   1. Open Settings and select General.
   2. Select the HP Roam profile.
   3. In the upper-right corner, select Install.
   4. Type the device passcode.
   5. Use the button (bottom-center) to select Install.
   6. Select Done.
   7. Close Settings and return to the HP Roam installer screen.
8. On the Quickly print from other apps screen, select OK.
9. Print a test page.
   1. Select Print Test Page.
   2. On the Printer Options screen in the upper-right corner, select Print.
   3. Select Finish.